Workflow ยท DSP Onboarding & Credentials

Your new hire starts Monday. Here's everything they still need.

Turnover means the onboarding checklist never stops running โ€” Live Scan, TB, I-9, CPR, orientation, DSP training tiers. The binder only gets opened when someone quits or an auditor asks. There's a better place for it to live.

The workforce problem every committee names first

"The biggest issue in the provider group meeting remains the workforce crisis."

North LA County Regional Center VAC minutes, May 2022 โ€” still echoed in 2025

Retaining staff through the 90-day probationary period was named a top vendor concern.

Central Valley Regional Center VAC minutes, September 2024

New service-code rules required behavior-services staff to hold RBT certification โ€” turning credential tracking into a billing requirement.

Tri-Counties Regional Center VAC minutes, November 2023

From offer letter to fully cleared โ€” visible the whole way

Real screens from the app

1

The whole roster, with compliance state at a glance

Every staff member, their role, and a live compliance score. The red badges aren't decoration โ€” they're the difference between "I think we're fine" and knowing.

app.kuracenter.com/admin/users
Staff Directory showing four staff members with per-person compliance percentages and overdue counts
2

The new hire's clearances โ€” Title 17/22's list, not yours to remember

Live Scan, TB, health screening, I-9, CPR. A five-day-old hire shows exactly what's outstanding, and the compliance breakdown updates as each one lands.

app.kuracenter.com/admin/users/marcus-bell
Marcus Bell's profile: pre-employment clearances all Not Started, compliance breakdown showing 0 of 6 complete
3

DSP training on a timeline โ€” orientation, Day 30, Day 90

The Title 17/22 training milestones as an actual timeline, with overdue stages flagged in red. When the state adds a verification requirement, you're tracking it โ€” not reconstructing it.

app.kuracenter.com/admin/users/marcus-bell
DSP Training Progress timeline showing Orientation overdue, DSP I Core at day 30, DSP I Complete at day 90
4

Nobody's CPR card quietly lapses

Certifications carry expiration dates from the moment they're entered, and the facility-wide "expiring soon" view watches all of them. The building knows before the binder does.

app.kuracenter.com/admin/compliance-dashboard
Expiring Soon widget showing a training item expiring in 24 days, next to Today's Checklist
5

The credential the service code requires โ€” on the record, with dates

When a referral needs RBT-certified staff, the qualification isn't in a personnel file across town. It's on the staff record, with the issuing body and validity dates.

app.kuracenter.com/admin/users/tyrone-jackson
Tyrone Jackson's Certifications tab showing a Registered Behavior Technician credential from the Behavior Analyst Certification Board

Onboard the next hire in Kura instead

A 20-minute walkthrough with your actual onboarding checklist. If your binder does something Kura doesn't, we want to know about it.

Book a walkthrough

Not ready to talk? Get the monthly Provider Tech Notes instead โ†’